To request a return, amendment or cancellation, email info@maxspace.ch with your order number and the affected items. Requests are assessed according to the product and order status. Wait for our instructions before sending an item back.

Report defects noticed on receipt promptly. Include photos of the product, packaging and relevant labels. Keep the furniture and packaging so the request can be assessed. Applicable statutory rights concerning defective goods remain unaffected.

The terms of an accepted return, transport arrangements and any refund are communicated in writing. Configured or made-to-order products require individual assessment. This page does not promise automatic acceptance of every return.